Office of Technology for Teaching and Learning

The Office of Technology for Teaching and Learning (OTTL) provides support to faculty in any area related to teaching, technology, instructional design and much more.

We can work with you on your face-to-face classes, online and hybrid to fully develop or just enhance your classes. We also provide professional development opportunities for faculty throughout the year and can do one-on-one meetings as well, just stop by or make an appointment with any of our instructional designers. To learn more about the variety of services and support we offer, visit our About Us page.

OTTL also provides a variety of resources including links to tools, articles, and tutorials for the various systems and platforms we support. We host various events throughout the year as well as share relevant events with other organizations.

Remote and Online Teaching Resources

OTTL has organized a variety of resources to support faculty on how to transition their face-to-face courses to the online environment. Resources include information on how to rapidly transition a face-to-face class, instructional strategies, facilitating online courses and much more! You can find recordings of past webinars for training on specific tools and learn how to access self-paced, on-demand training directly from D2L. We have also included information on external groups who are providing high quality professional development that we encourage you to take advantage of. Please take some time to familiarize yourself with these resources. We will continue to add additional resources and updates to the site as needed based on requests.

Visit the Online Teaching Contingency Planning Web Site

What's New?

TWT 2023 Event Concludes

Another successful Teaching with Technolgy Wednesdays event has concluded. Thanks to everyone who participated! Session recordings are now available.

TWT 2023 Session Recordings

Semester Start Checklist

It's a new year and a new semester! Make sure your online course is updated and ready to launch with OTTL's Semester Start Checklist external website.

As always, email us at for further assistance.

D2L/LIVE Support

The latest addition to our D2L/LIVE support resources is the "Virtual Assistant" available at the bottom-right of all LIVE pages. Enter your question and receive tips and links to relevant resources or open a live Chat session with D2L's technicians. Phone support is also available through the Assistant at all hours directly from D2L End-User Support Services. D2L Support agents will assist faculty and students who need support performing various tasks within their courses when University staff are not available. Agents will be able to walk end-users through the steps necessary to solve their issue or provide a training resource. Anytime you need assistance in D2L/LIVE and the University's Help Desk is closed, you can use this service - including overnight and weekends.

Please note that D2L End-User Support Services (EUSS) cannot reset passwords, so if you are having log in issues you will still need to contact the Wilkes Help Desk during their operating hours. In addition, EUSS will only have read-only access and will not be able to perform any specific actions within our course platform. They will only provide training and instruction on how to resolve issues. Some cases may be referred back to the University for further assistance if it outside their scope of services or access.

Contact Us

Have questions? Need assistance? Visit us:

Max Roth Center
215 South Franklin Street, 3rd Floor
Wilkes-Barre, PA 18706

Contact Our Staff

Outside of Wilkes University campus

About Us

The Office of Technology for Teaching and Learning is committed to student success and the enhancement of the teaching and learning experience for all students and faculty through the transparent integration of technology in a variety of instructional modalities. To support this commitment, the mission of the Office of Technology for Teaching and Learning is to provide exceptional leadership and support for distance learning, instructional design services, best practices in the use of technology, and to continually search for new and innovative uses for academic technology.

The vision of the Office of Technology for Teaching and Learning is to be an active hub providing continuous opportunities for all faculty to collaborate and enhance their knowledge and skills related to the effective and innovative use of academic technology, instruction and assessment practices, as well as provide opportunities to collaborate in and support research around technology in the classroom.

The Office of Technology for Teaching and Learning strive for the following values:

  • The use of best practices in online and technology-enhanced education.
  • Excellence in service.
  • Collaboration and teamwork
  • Research-based instructional practices that improve student learning.
  • The process of continuous improvement.
  • Increased opportunities for students to access learning materials.
  • Increased access to available and accessible content.
  • Innovation in technology and education.

As articulated in the University's Gateway to the Future Strategic Plan, distance learning is a critical component to support the accomplishment of many key goals. As such, the Office of Technology for Teaching and Learning provides vital services and support for the many and varied needs of its campus constituents.

We believe technology is a support tool vital to the functioning of the University environment. Technology should serve a specific purpose in the educational process, not be added just to use the latest and greatest new tool. It should be efficient, effective and transparent. When integrated properly, technology effectively supports teaching and learning, assessment, faculty research, and community partnerships as well as improves communication and collaboration. Technology provides additional pathways for students to access course materials and learning opportunities thereby potentially reaching more students than Wilkes can serve through traditional means.