Student Payment & Accounts Receivable Policy

Students must be financially clear in order to register for classes during Preregistration or Add/Drop. In order to be financially clear, the student must either pay in full any outstanding balance due to the University or make arrangements for payment in full with the University. Arrangements for payment may include application for student financial aid to cover the entire balance, entering into an installment payment plan with the University, or submitting documentation in support of an employer’s commitment to provide reimbursement for costs incurred by the student. To qualify you must download and complete the Employer Deferment Agreement form each semester.

Students are encouraged to consult the Student Payment & Accounts Receivable Policy for detailed information on registration, financial clearance and payment arrangements.

Payment Options

Students receive notification of charges via email only through their official Wilkes email account.

Students have several options for making tuition payments to Wilkes:

1. Pay by mail by sending your invoice stub along with a check or money order to:

Wilkes University
Student Lockbox
P.O. Box 824696
Philadelphia, Pa 19182-4696

or

Wilkes University
Bursar Office
32 West South Street
Wilkes-Barre, Pa 18766

1. Pay online by credit card* through the portal.wilkes.edu following the steps below using Mastercard, American Express, Discover or Visa. A 2.85% convenience fee will be added to all credit card payments. This fee will appear as a Vendor Service Fee Charge on your statement. Please be aware that school districts/employers may not reimburse this convenience fee. Please check with your SD/employer.

*Credit card payments will no longer be accepted over the phone, in-person, or by mail.

1. Pay by cash or check in person at the Bursar's Office located at 32 West South Street, Wilkes-Barre, Monday through Friday between the hours of 9 a.m. and 4 p.m.

2. For qualified individuals, apply for financial aid. Details described at the bottom of this page.

To make online payments, follow these simple steps:

1. Log on to portal.wilkes.edu
2. Enter your Wilkes username and password
3. Click on the ‘Student’ tab and choose Student Services from the drop down menu
4. Click on ‘Pay on Account’ and follow the steps to make a payment.
   
   Be sure to print your receipt before you log out of the system.

Students who do not know their Wilkes username and password should contact the Help Desk at 570-408-4357. Please have your WIN handy when you call. For more information about tuition payment options and the new TouchNet e-bill pay service, view our Frequently Asked Questions (FAQ). (insert form download)

Refund Schedule

Students who drop a class or withdraw after the course begins may be responsible for a portion of the tuition as outlined in the table below. Amount of tuition refunded will be calculated based on percentage of course complete as of the date of contact by the student. The tuition refund adjustment policy applies to all graduate level, credit-bearing courses regardless of format or schedule type.

Students are responsible for making sure they process a drop via the proper process to ensure the highest refund possible. Any student wishing to request an exception to the policy due to extenuating circumstances should submit a request in writing to the Tuition Refund Appeals Committee for review.

Percentage of course completed	Tuition Adjustment (Less Fees*)
0-13% course completed (includes first class session for all courses	100%
14-20% course completed	75%
21-27% course completed	50%
28% course completed through end of course	0%

*All fees charged by the University are non-refundable.

Financial Aid

Financial aid is only available to graduate students in the form of student loans. Students interested in financial aid must meet the following criteria in order to apply:

In addition to completing your electronic FAFSA application, please email financialaid@wilkes.edu indicating:

• accepted into a master’s degree program

• the amount of financial aid you are applying for

• registered for 6 credits per semester where classes are online or meet on the Wilkes campus and the start dates for your courses

More information pertaining to financial aid as well as graduate assistantships can be found on the Financial Aid site,as well as in the Graduate Bulletin.

* This tuition applies to our Graduate Education programs. Tuition for other Master's and Terminal Degrees vary.