Faculty & Staff Resources
- Office of Technology for Teaching and Learning
- Deployment Guide
- Loaner Equipment
- Software/Hardware Request
- Cellular Phone Request Form (.pdf)
- Remote Resource Guide
Wilkes ITS Help Desk Support Hours
- Monday – Friday | 8 a.m. – 6 p.m.
- 24/7, including weekends and holidays
The Help Desk is also open during regular business hours for walk-in support. The Help Desk is located on the first floor of the Farley Library.
IT Office Hours
The main IT office is located on the second floor of UCOM and is open Monday-Friday from 8:30 a.m. - 4:30 p.m.