Counseling Services

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Wilkes University Counseling Center

Counseling is an opportunity to confidentially discuss personal concerns or issues with a counselor or explore ways of working through them. Some individuals may choose to utilize counseling services over the course of a semester or year, while others may only need a few appointments to discuss a current situation in order to gain clarity and/or direction. Many students of all ages and backgrounds access counseling support.

The Wilkes University Counseling Center is located on the second floor of Passan Hall at 267 South Franklin Street across from the Arnaud C. Marts Sports and Conference Center.

Students can schedule an appointment Monday through Friday, 8:30 a.m. - 4:30 p.m. by contacting any member of the counseling center staff.

Contact the Counseling Center staff

The Wilkes University Support Line 570-408-CHAT (2428) is available 24/7 for any student crisis. This line is staffed with skilled clinicians who are trained specifically in college student mental health. Support is available to students who may be experiencing any mental health issue as well as students who may be experiencing an emergency situation. Our hope is that our Support Line service will be complementary to counseling services presently available to students. We want to provide comfort and care for students by letting them know that despite their circumstances, support is always available.

In the event of an emergency, please contact Wilkes University Police Department at 570-408-4999 or 911.

Mental Health and Wellness Services for Graduate Students

Graduate students currently enrolled at Wilkes can access additional support through our partner, Uwill external website.

A leading provider of student mental health and wellness services. Uwill offers free, confidential and secure teletherapy sessions as well as an on-demand library of video wellness resources to support graduate students.

Learn More about Uwill Services for graduate students

Red Folder

Learn how to support students in distress with our Red Folder Initiative materials.

View Red Folder Initiative materials

Frequently Asked Questions

What is Counseling?

Counseling is an opportunity to discuss personal concerns or issues with a counselor and explore ways of working through them. Some individuals may choose to utilize counseling services over the course of a semester or year, while others may only need a few appointments to discuss a current situation in order to gain clarity and/or direction. Besides individual counseling, we also include group counseling experiences, consultation and referral services, crisis intervention, and personal development workshops.

Who goes to counseling and for what reasons?

All undergraduate students (on-campus, off-campus, full-time and part-time) are eligible for mental health counseling. At Wilkes University, individuals access support for concerns including (but not limited to):

Stress
Anxiety
Depression
Grief
Identity issues
Eating issues
Interpersonal conflicts with peers and family
Substance issues
Adjustment issues

Where is Counseling Services located?

The Counseling Center is located on the second floor of Passan Hall at 267 South Franklin Street across from the Arnaud C. Marts Sports and Conference Center.

When is the Counseling Center Open?

You may contact the Wilkes University Counseling Center during normal business hours (Monday-Friday, 8:30 a.m. - 4:30 p.m.) at 570-408-4100.

For after hours emergencies, please contact our 24/7 University Support line at 570-408-CHAT (2428) to speak with a mental health clinician for any mental health crises.

You may also contact your RA (if you are a residential student living on campus) or call Public Safety at (570) 408-4999 for after hours emergencies.

How long do I have to wait for an appointment?

You should be able to get an appointment within one - three weeks. Please know that we will make every effort to accommodate you with an appointment as soon as possible. For crisis situations during regular business hours, a counselor will contact you as soon as possible. For after hours emergencies, please contact your RA and/or Public Safety at 570-408-4999, or dial 911, or call our 24/7 University Support Line at 570-408-CHAT (2428).

Is there a limit to the number of times I can be seen at Counseling Services?

Counseling Services does not currently set a limit on number of appointments per semester. However, if needs are such that more long-term or more intensive therapy is required, community referrals will be offered.

What is the cost of counseling services?

Counseling services are free and confidential.

Are graduate students able to access counseling services?

Yes, through our partner Uwill. All graduate students currently enrolled at Wilkes, regardless of location, can access Uwill’s free, confidential and secure teletherapy services by registering for a Uwill account with their Wilkes email address.

Once enrolled, you can choose a therapist based on your preferences and schedule an appointment that works best with your schedule. You'll also get access to a library of wellness video resources.