New Password Management System Goes Live March 2
IT will be implementing a new password management system that integrates with the
My Wilkes Portal on Monday, March 2.
In addition to better integration with the portal, the new system also allows for extra account security through the use of multi-factor authentication. When logging in to the portal from an untrusted device, you will now be asked to verify yourself using security questions.
Upon logging in to the portal for the first time on Monday, March 2, ALL USERS will be required to create four security questions and answers, with the option of also registering a mobile phone number that can be used to reset a forgotten password.
We've developed three guides to help with the conversion to the new software:
- What is the Wilkes University password manager tool?
- How do I complete the first time password account recovery configuration?
- How do I add a trusted device to the portal?
Questions? Please contact the Help Desk at 570-408-4357.