Wilkes University

IT Help Desk Opens for Full Service Aug. 10

With the Farley Library reopening to card-swipe access on Monday, Aug. 10, the ITS Help Desk will also return to full service.

The walk-up window in the Library will be closed, so face-to-face service should be scheduled by appointment only. Technicians are available for on-campus classroom and office support.

The phone lines will be fully operational again:
  • On campus: HELP (4357)
  • Local: 570-408-HELP (4357)
  • Off campus: 1-866-264-1462
Help Desk operating hours:
  • Monday through Thursday | 8 a.m. to 9 p.m.
  • Friday | 8 a.m. to 4:30 p.m.
  • Saturday | 9 a.m. to 5 p.m.
  • Sunday | Noon to 8 p.m.
Staff will continue to monitor the Help Desk email: helpdesk@wilkes.edu.