Wilkes University


Encourage Students to Share Their Experiences

This February, Wilkes undergraduate and pharmacy students will be participating in a student satisfaction survey called the Student Satisfaction Inventory (SSI). It is a national survey that Wilkes has used since 1995 to track progress both internally and against other institutions. The SSI provides an opportunity for students to provide feedback about their experiences – including what they think is important and how satisfied they are with those items of importance. The survey items provide a barometer of student satisfaction with academic experiences, faculty and staff interactions, campus services, and facilities.

Our continued participation in the SSI will provide feedback useful for planning. Since the survey will be administered online, we are relying on assistance from the campus community to enhance awareness. Please encourage undergraduate and pharmacy students to participate. Previous survey results have helped the university identify the need for a new student center and improvements to food services and campus security. Participation runs from 
Feb. 20 through March 17.

Please contact Julia Panzitta (
julia.panzitta@wilkes.edu) in the Office of Institutional Research with questions about the survey.