Employee Assistance Program

Wilkes University cares about the health and well-being of its employees and recognizes that a variety of personal problems can disrupt their personal and work lives. While many employees solve their problems either on their own or with the help of family and friends, sometimes employees need professional assistance and advice.

Through the Employee Assistance Program (EAP), Wilkes University provides confidential access to professional counseling services for help in confronting such personal problems as alcohol and other substance abuse, marital and family difficulties, financial or legal troubles, and emotional distress. The EAP is available to all employees offering problem assessment, short-term counseling, and referral to appropriate community and private services.

The EAP is strictly confidential and is designed to safeguard your privacy and rights. Information given to the EAP counselor may be released only if requested by you in writing. All counselors are guided by a Professional Code of Ethics.

Personal information concerning employee participation in the EAP is maintained in a confidential manner. No information related to an employee's participation in the program is entered into the personnel file.

There is no cost for employees to consult with an EAP counselor. If further counseling is necessary, the EAP counselor will outline community and private services available. The counselor will also let employees know whether any costs associated with private services may be covered by their health insurance plan. The EAP counselor will work with employees to select quality, affordable services. Costs that are not covered under the Employee Assistance Program are the responsibility of the employee.

Minor concerns can become major problems if you ignore them. No issue is too small or too large, and a professional EAP counselor is available to help you when you need it. To learn more about the Employee Assistance Program or to speak with an EAP counselor please refer to the address and telephone number below:

The Employee Counseling Service

Family Service Association

. of Wyoming Valley

31 West Market Street

Wilkes-Barre, PA 18701-1304

570-823-5144

You may also contact the Human Resources Development Office for additional information on the Wilkes University sponsored Employee Assistance Program.

Policy No.  324  Effective Date:  6/1/2004