Work Study Job Openings

Student Ambassador / Tour Guide

Purpose

A Wilkes Admissions Ambassador is a student representative responsible for assisting the Admissions office. The purpose of this position is help the admissions team create the best possible experience for prospective students and their families. This will be done by phone or in person. This role will also entail data entry and office work. Student is also responsible for providing tours to prospective students and their families.

Key Responsibilities

• Responsible for calling prospective students regarding upcoming Admissions-related events, fee waivers, missing documentation, and other calls a counselor may need
• Responsible for entering prospective student data into our Admissions recruiting software
• Relay pertinent information to prospective students while giving a campus tour
• Required to share appropriate personal experiences about Wilkes to families for a more personalized tour
• Required to work all Admissions-related campus events including, but not limited to, open houses and special events
• Maintain privacy and confidentiality with all information
• Hours offered are flexible and assigned based around academic schedule
• Evening and occasional weekend hours required

Required Skills

• Must be comfortable engaging with prospective students and families
• Strong communication skills
• Provide excellent customer service
• Excellent time management skills
• Must maintain a minimum 2.5 GPA or higher throughout the academic year
• Federal Work-Study eligibility

Athletics Student Aide

Purpose

To assist sport site managers for home pre-games, game-day activity at Marts Center-Henry Gymnasium, Ralston Complex, McHale Athletic Center, Wilkes-Barre CYC and/or Toyota Sports Plex

Key Responsibilities

• Assist Site Manager

Required Skills

• Over 5 years of customer service
• Assistant coach for little league soccer
• Manager for football and basketball team
• Assistant for Athletic trainer in high school

Athletics Student Aide

Purpose

To assist sport site managers for home pre-games, game-day activity at Marts Center-Henry Gymnasium, Ralston Complex, McHale Athletic Center, Wilkes-Barre CYC and/or Toyota Sports Plex.

Key Responsibilities

• Assist the sport site manager: ball persons, score keeper, score clock operator, video/camera/music operator, statistics, libero tracker, field preparation, ticket seller, facility set-up and break-down.

Required Skills

• Federal work-study eligibility
• No experience necessary
• All inclusive attitude towards others
• Friendly and patient
• Must be reliable
• Physical requirements will depend upon what the site manager has you doing

Sports Information Student Aide

Purpose

To assist the sports information department in game operations at the Marts Center, Ralston Athletic Complex, and Toyota SportsPlex.

Key Responsibilities

• Statistic keeping
• Live stream camera operator
• Scoreboard operator
• Music operator

Required Skills

• Federal work study eligibility
• Sports knowledge preferred but not required
• Willingness to learn
• Reliability
• Ability to work nights and weekends
• Friendly attitude
• Possibility to work during breaks or between semesters (not required)

Student Aide

Purpose

To assist with student account updates and processing.

Key Responsibilities

• Data entry to the Banner system to include: posting tuition deferments, moving hold codes, posting payment plan codes, posting write offs, and posting parking tickets and passes.
• Mailing and printing collection letters.
• Opening and distributing mail.

Required Skills

• Full-time undergraduate student
• Federal work-study eligibility

Campus Support Services Intern

Purpose

The Campus Support Services intern will be assisting the executive director and manager of custodial and grounds with an ongoing space management project. Duties will include taking measurements of various university properties, map and blueprint analyses, and statistical reporting in order to maximize the efficiency of various processes on campus. The intern will gain knowledge in several key areas including: resource and space management as defined by National Center for Education Statistics Postsecondary Education Facilities Inventory and Classification Manual (FICM); reading and comparing maps and blueprints; FICM regulations and codes; master room and master facility inventory tracking and analysis; and facilities assessment. The intern will also have an opportunity to shadow the executive director of facilities for other operational tasks such as TAP projects, preventative maintenance and capital assets programs.

This position requires accuracy, attention to detail, numerate and analytical skills, and some experience or an interest in data collection and analysis. Students at all levels of education are invited to apply.

Key Responsibilities

• Taking measurements of various University properties
• Map and blueprint analysis
• Statistical reporting in order to maximize the effciency of various processes on campus

Required Skills

Custodial Assistant

Purpose

To assist the custodial team in the cleaning and disinfecting of the campus.

Key Responsibilities

• The student is responsible for assisting with cleaning services in areas such as residence halls, athletic areas, and administrative and academic buildings.
• The student employee will clean and disinfect, gather garbage, and provide services with the use of vacuums, mops and brooms.
• Workers will police the grounds and pick up and dispose of garbage as necessary.
• The student will work with one or more of our current staff.
• We are looking for summer help as well as help for the fall.
• Flexible work hours anytime Monday - Friday.

Required Skills

• Any cleaning experience is preferred, but not necessary.

Mover and Event Setup Helper

Purpose

To assist with the daily operations of the General Maintenance Technicians.

Key Responsibilities

• The position assists with set-ups associated with University events (e.g. graduations, orientations, homecoming, various events and performances), logistical moves and campus deliveries (e.g. furniture, equipment, supplies).
• Provides support with seasonal grounds maintenance and care.
• Flexible work hours anytime between 6:30a.m. and 3:00p.m. 7 days a week.

Required Skills

• Applicant must have the ability to repeatedly lift 20-50 pounds and occasionally lift at least 100 pounds.
• Must be able to work on their feet for up to 4 hours.
• Good customer service skills and the ability to function well in a team environment.

General Chemistry Lab TA

Purpose

The chemistry teaching assistant will assist the instructor in teaching the assigned lab section and assist the stockroom staff in maintaining the laboratory in a neat and orderly fashion. Lab safety is number one for everyone in the lab. As a teaching assistant your duty is to prevent accidents whenever you are in the chemical laboratory or stockroom.

Key Responsibilities

• Prepare for lab by reviewing the lab manual and any handouts prior to coming to work. Reading the laboratory manual during the lab period sets an unprofessional example. Come to lab at least 10 minutes early to check the lab.
• Make sure chemicals and supplies are adequate for your section.
• While in lab enforce safety regulations. Make sure students are wearing Lab goggles and face masks. Make sure to sanitize and disinfect all areas that student touched.
• Help students. Circulate among the students and answer their questions to the best of your ability. A good TA will offer help but will not do the work for the student. Lounging about the stockroom or corridor, socializing with any individual, or studying for your classes is unacceptable.
• Demonstrate the use of equipment. Demonstrate technique.
• During lab, the TA will be the contact person for the students whenever they need anything from the stockroom. Therefore the TA must take care of the following stockroom related duties: Get items needed from the stockroom, file breakage slips in the stockroom until the items are returned, and return items for students when lab is finished.
• After the experiment has been completed, the TA must make sure the lab room is ready for use by the next class by having students clean out bench and hood, paying particular attention to the balances.
• Turn off equipment. Refill chemicals and make sure caps are on bottles. Check that all water and gas jets are fully turned off and lock doors.
• Other Duties might be implemented as labs and the semester progress.

Required Skills

• To TA CHM 113, you must have passed (3.0 or higher) and taken CHM 113
• To TA CHM 111 or 117, you must have passed (3.0 or higher) and taken CHM 111 or CHM 117
• To TA CHM 113, 111, or 117, you must have passed (3.0 or higher) and taken CHM 113 & 114
• Must be willing to take an Online safety course through live.wilkes.edu
• Must be able to work 3-6 hours a week
• Must be able to wear a mask and safety goggles/ face shield during the lab

Organic Chemistry Lab TA

Purpose

The chemistry teaching assistant will assist the instructor in teaching the assigned lab section and assist the stockroom staff in maintaining the laboratory in a neat and orderly fashion. Lab safety is number one for everyone in the lab. As a teaching assistant your duty is to prevent accidents whenever you are in the chemical laboratory or stockroom.

Key Responsibilities

• Prepare for lab by reviewing the lab manual and any handouts prior to coming to work. Reading the laboratory manual during the lab period sets an unprofessional example. Come to lab at least 10 minutes early to check the lab.
• Make sure chemicals and supplies are adequate for your section.
• While in lab enforce safety regulations. Make sure students are wearing lab goggles and face masks. Make sure to sanitize and disinfect all areas that student touched.
• Help students. Circulate among the students and answer their questions to the best of your ability. A good TA will offer help but will not do the work for the student. Lounging about the stockroom or corridor, socializing with any individual, or studying for your classes is unacceptable.
• Demonstrate the use of equipment. Demonstrate technique.
• During lab, the TA will be the contact person for the students whenever they need anything from the stockroom. Therefore the TA must take care of the following stockroom related duties: Get items needed from the stockroom, file breakage slips in the stockroom until the items are returned, and return items for students when lab is finished.
• After the experiment has been completed, the TA must make sure the lab room is ready for use by the next class by doing the following: Have students clean out bench and hood, paying particular attention to the balances.
• Turn off equipment. Refill chemicals and make sure caps are on bottles. Check that all water and gas jets are fully turned off and lock doors.
• Other Duties might be implemented as labs and the semester progress.
• Will be trained to run the NMR for your assigned lab section.

Required Skills

• Must have passed Organic Chemistry Lab (CHM 233 & 234 or CHM 237) with a grade of 3.0 of higher
• Must be willing to take an Online safety course through live.wilkes.edu
• Must be able to work 3-6 hours a week
• Must be able to wear a mask and safety goggles/shield during the lab

Stockroom Technician

Purpose

Student will have a true experience in a Chemistry Lab Stockroom. Student will assist with all aspects of lab prep and safety protocols. Student will gain a general knowledge of labroaratory glassware and equipment.

Key Responsibilities

• Reorganizing and cleaning laboratory supplies
• Washing laboratory glassware
• Cleaning and reorganizing first-year and Organic Chemistry labs
• Calibrate and maintain certain chemistry instruments
• Helping with chemical inventory and labeling
• Help with SDS (Safety Data Sheet) updates and filing
• Help with other lab preparations
• 4-8 hours per week

Required Skills

• A Wilkes University student in the sciences (preferably Chemistry, Biology, or Health Sciences) who is reliable and hard working
• Student in good academic standing, dependable, honest, and punctual
• Confidentiality a MUST
• Student who is self-motivated and who can follow directions with precision and accuracy
• Student must follow safety regulations according to OSHA and the American Chemical Society
• Must be productive and be able to multi-task
• Working knowledge/experience with Microsoft Office

Activity Assistant for adult and children's classes at Gather Community Center

Purpose

The purpose of the position is to represent the community center, monitoring comings and goings while classes are being held, assisting the instructors as needed, helping to set up and break down rooms, remaining alert to any unusual occurrences and reporting them promptly to Gather Community Space (GCS) staff. Maintaining cleanliness and functionality of the center.

Key Responsibilities

• Cooking groups will need the most assistance, but it will be done with the chef and others also participating. Kitchen orientation will be held prior to the start of employment.
• Turning on lights prior to events, assisting instructor with set up, directing participants to events, helping the instructors as needed during events, clean up of spaces after events.

Required Skills

• Reliable
• On time
• Personable

YMCA - Child Care Program Support Staff

Purpose

Under the direction of the Child Care Director, this position will create a positive, safe and supportive learning environment for the children in their direct care. This position will support proper classroom management, communicate with teachers and directors, and ensure that all children are safe at all times.

• Preschool Before Care (Age 3-5) 7am-9am, Monday through Friday
• Preschool After Care (Age 3-5) 3pm-6pm, Monday through Friday
• School Age Before Care (Age 5-12) 7am-9am, Monday through Friday
• School Age After Care (Age 5-12) 3pm-6pm, Monday through Friday
• Break Coverage 12pm-2pm, Monday through Friday
*Shifts are flexible based on student eligibility*

Key Responsibilities

• Follow all guidelines for DHS, Keystone STARS, and the YMCA.
• Support classroom teachers in maintaining student to teacher ratio.
• Support classroom teachers in implementation of lesson plans.
• Interact with students, creating positive relationships.
• Support student learning via homework help/classroom management.
• Actively engage and participate in Teacher Directed Instruction.
• Dress appropriately, and act professionally.
• Maintain a strong attendance record, while prioritizing school work.
• Participate and engage in learning opportunities.
• Complete any onboarding for staff that is required for the child care department.

Required Skills

• Pennsylvania Criminal Background Check (must have results to start)
• Child Abuse History Clearance (must have results to start)
• DHS Fingerprints (must have applied to start)
• NSOR (National Sex Offender Registry) (must have applied to start)
• Required training - mandated reporter, health and safety
• Highschool diploma/college transcripts will be requested

Student Office Assistant

Purpose

To assist with the day-to-day functions of the Center for Continued Learning through general office duties.

Key Responsibilities

• Answer phones
• Process program registrations and payments
• Prepare deposits
• Assist with live programs and Zoom webinars

Required Skills

• Organization/Attention to Detail
• Must be able to work independently
• Federal Work-Study eligibility

Student Office Aide

Purpose

Office coverage in the English Department, Kirby Hall 202, during the time the Office Assistant is in another office. Any availability between the hours of 9:45 - 1:30, Monday thru Friday will be considered. Federal work study funds required.

Key Responsibilities

• Customer service to students/faculty
• Copying materials for faculty
• Distribute mail in faculty mail boxes
• Run errands to print shop or other locations on campus
• Simple filing

Required Skills

• Customer service skills
• Federal work-study eligibility

Student Office Aide

Purpose

Office coverage in the Global Cultures Department, Breiseth Hall 110, during the time that the Office Assistant is in another office. Any availability between the hours of 8:30 - 9:45 a.m. and 12:30 - 4:00 p.m., Monday thru Friday will be considered. Federal work study funds required.

Key Responsibilities

• Customer service to students/faculty
• Copying materials for faculty
• Distribute mail in faculty mail boxes
• Run errands to print shop or other locations on campus
• Simple filing

Required Skills

• Customer service skills
• Federal work-study eligibility

Student Health & Wellness Aide

Purpose

To Assist the Secretary/Staff with office duties.

Key Responsibilities

• This position requires someone to have good communication skills.
• Must be organized; be able to accept responsibility.
• Have customer service experience.
• Be able to act as as receptionist when staff is not available.
• Be able to articulate accurate messages.
• Must be able to accept confidentiality responsibilities.
• Be able to use a computer with basic programs.
• Be willing to assist in office duties/responsibilities.
• Must be reliable.

Required Skills

• Basic Microsoft Office
• Basic Working knowledge/experience with computers
• Previous office/clerical related experience helpful

Student Health & Wellness Services

Purpose

To Assist the Secretary/Staff in office duties

This position requires someone to have good communication skills. Must be organized, be able to accept responsibility. Have customer service experience. Be able to act as as receptionist when staff is not available. Be able to articulate accurate messages. Must be able to accept confidentiality responsibilities. Be able to use a computer with basic programs. Be willing to assist in office duties/responsibilities. Must be reliable.

Key Responsibilities

• This position requires someone to have good communication skills. Must be organized, be able to accept responsibility. Have customer service experience. Be able to act as as receptionist when staff is not available. Be able to articulate accurate messages. Must be able to accept confidentiality responsibilities. Be able to use a computer with basic programs. Be willing to assist in office duties/responsibilities. Must be reliable.

Required Skills

Esports Communications Assistant

Purpose

To assist with the creation and management of Wilkes Esports Social Media Channels.

Key Responsibilities

• Aid in the design and creation of various social media channels for Wilkes Esports
• Assist in the management of competition match streams
• Draft event announcements and timely posting of match results to social media

Required Skills

• Well Organized
• Able to prioritize multiple tasks on a deadline
• Familiarity with or willingness to learn required PC software.

Esports Competition Manager

Purpose

To ensure smooth operations, and assist the Esports Manager in all aspects of participating in competition

Key Responsibilities

• Ensuring that all teams meet eligibility requirements on a weekly basis
• Be a primary contact for opponent teams
• Assist in the setting up of competitive matches
• Timely reporting of match scores to NECC
• Other duties as assigned

Required Skills

• Well Organized
• Able to prioritize multiple tasks on a deadline
• Familiarity with or willingness to learn required PC software

Lab Assistant & Support

Purpose

The Integrative Media, Art & Design Department Work Study students are to support the operation of the IMAD facilities, and aid fellow students and faculty as requested.

Key Responsibilities

• Checking in and out equipment
• Report and/or solve system and facility issues (overall studio support)
• Resolve student requests
• Enforce lab policies and procedures
• Keeping the labs tidy and printers filled with paper while monitoring ink cartridge levels
• Other administrative tasks as requested by the department chair and faculty

Required Skills

• Knowledge of Mac and PC systems and creative software applications
• Reliability
• Professionalism
• Strong interpersonal and communication skills

IT Work Study

Purpose

The IT Work Study will provide technology support via phone, email, and face-to-face interaction to faculty, staff, administration, and students at Wilkes University.

Key Responsibilities

• Provide troubleshooting and support via phone, email, and face-to-face interactions to members of the campus community on all technology-related issues.
• Enter, direct, close, and document all IT support interactions in the Wilkes Help Desk system.
• Perform regular printer and classroom technology checks.
• Assist with IT projects as needed.

Required Skills

• Communicate well both verbally and in written and electronic communications.
• Use Microsoft Word and Excel to provide documentation and reports.
• Work in a team-based environment.
• Technical troubleshooting experience is helpful.
• Working knowledge of Windows and Mac operating systems.

Student Library Assistant

Purpose

n/a

Key Responsibilities

• Check in and check out library material at front desk.
• Sign out equipment and supplies to library patrons for use in Library.
• Shelve books after being trained and tested for accuracy.
• Keep assigned book shelves clean and organized.
• Fill printers at the beginning of each shift.
• Maintain assigned DVD shelves in alphabetical order.
• Customer focus, attention to detail and teamwork essential.
• Other duties as assigned.

Required Skills

• Basic use of library software to check out and check in material.
• Customer service skills essential when working with library patrons.
• Attention to detail when working at front desk and when shelving library material.
• Familiarity with Library of Congress classification system.
• Basic knowledge of laptops and printers.
• Teamwork essential.

Student Library Assistant

Purpose

N/A

Key Responsibilities

• Check in and check out library material at front desk.
• Sign out equipment and supplies to library patrons for use in Library.
• Shelve books after being trained and tested for accuracy.
• Keep assigned book shelves clean and organized.
• Fill printers at the beginning of each shift.
• Maintain assigned DVD shelves in alphabetical order.
• Customer focus, attention to detail and teamwork essential.
• Other duties as assigned.

Required Skills

• Basic use of library software to check out and check in material.
• Customer service skills essential when working with library patrons.
• Attention to detail when working at front desk and when shelving library material.
• Familiarity with Library of Congress classification system.
• Basic knowledge of laptops and printers.
• Teamwork essential.

Student Library Assistant

Purpose

Assist staff in the Circulation Department of the Library.
Provide excellent customer service to library patrons at front desk.
Maintain organization of library books and other media.

Key Responsibilities

• Check in and check out library material at front desk.
• Sign out equipment and supplies to library patrons for use in Library.
• Shelve books after being trained and tested for accuracy.
• Keep assigned book shelves clean and organized.
• Fill printers at the beginning of each shift.
• Maintain assigned DVD shelves in alphabetical order.
• Customer focus, attention to detail and teamwork essential.
• Other duties as assigned.

Required Skills

• Basic use of library software to check out and check in material.
• Customer service skills essential when working with library patrons.
• Attention to detail when working at front desk and when shelving library material.
• Familiarity with Library of Congress classification system.
• Basic knowledge of laptops and printers.
• Teamwork essential.

Student Library Assistant

Purpose

n/a

Key Responsibilities

• Check in and check out library material at front desk.
• Sign out equipment and supplies to library patrons for use in Library.
• Shelve books after being trained and tested for accuracy.
• Keep assigned book shelves clean and organized.
• Fill printers at the beginning of each shift.
• Maintain assigned DVD shelves in alphabetical order.
• Customer focus, attention to detail and teamwork essential.
• Other duties as assigned.

Required Skills

• Basic use of library software to check out and check in material.
• Customer service skills essential when working with library patrons.
• Attention to detail when working at front desk and when shelving library material.
• Familiarity with Library of Congress classification system.
• Basic knowledge of laptops and printers.
• Teamwork essential.

Student Library Assistant

Purpose

n/a

Key Responsibilities

• Check in and check out library material at front desk

Required Skills

• Basic use of library software to check out and check in material

Creative Services Work Study

Purpose

To provide support and development to Wilkes University's visual presence, including managing the creative services image library and digital assets.

Key Responsibilities

• Photography catalog organizing, uploading to online library and tagging
• Image editing and resizing for print and web
• Project coordination
• Graphic design (updating/creating marketing materials for print/web)
• Creative services support
• Digital asset acquisition
• Occasional photography
• Other duties as assigned

Required Skills

• Excellent written and interpersonal communication skills
• Interest in graphic design, photography, video, communications, or web design and development
• 3.0 GPA or higher
• Adobe CC (Photoshop, Lightroom, Bridge, Illustrator, InDesign)
• Microsoft Office (Powerpoint, Word, Excel)
• Video editing a plus
• Federal work-study eligibility

Web Services Work Study

Purpose

To provide support and development to Wilkes University's digital presence, including various websites, marketing, and visual assets.

Key Responsibilities

• Content updates
• Reporting/analytics
• Graphic development
• Web development
• Web services support
• Project coordination
• Digital asset acquisition
• Event support
• Other duties as assigned

Required Skills

• Excellent written and interpersonal communication skills
• Interest in digital marketing, communications, or web design and development
• 3.0 GPA or higher
• Federal work-study eligibility

Electrical Engineering Teaching Assistant (TA)

Purpose

The Electrical Engineering TA assists instructors and tutors students in core EE classes. To schedule an interview, contact the instructor for the core EE course with which you are interested in helping. The instructor will request that Mrs. Lisa Colavitti initiate the work study process. For administrative or application questions, contact Mrs. Colavitti.

Key Responsibilities

• Assisting the instructor during class and lab sessions
• Weekly lab setup, cleanup, and equipment organization/inventory (as applicable)
• Accompanying the instructor during class and answering students' questions as needed
• Tutoring assistance outside main class times
• Record keeping assistance
• Other duties as assigned
• Safety is the highest priority. Student is expected to comply with all safe practices and maintain a high level of safety awareness at all times. Safety training will be provided.

Required Skills

• Junior or senior with at least a 3.00 GPA in major
• Earned at least a 3.00 in the course for which the student would help as a TA
• Demonstrates a good work ethic: committed, enthusiastic, and diligent
• Independent and disciplined worker requiring little direct supervision to complete assigned tasks
• Available 5-10 hours per week (or more up to 20 hours; exact schedule will be agreed upon by course instructor and student)
• Eligible for Federal Work Study

Mechanical Engineering Teaching Assistant (TA)

Purpose

The Mechanical Engineering TA assists instructors and tutors students in core ME classes.

To schedule an interview, contact the instructor for the core ME course with which you are interested in helping. The instructor will request that Mrs. Lisa Colavitti initiate the work study process. For administrative or application questions, contact Mrs. Colavitti.

Key Responsibilities

• Assisting the instructor during class and lab sessions
• Weekly lab setup, cleanup, and equipment organization/inventory (as applicable)
• Accompanying the instructor during class and answering students' questions as needed
• Tutoring assistance outside main class times
• Record keeping assistance
• Other duties as assigned
• Safety is the highest priority. Student is expected to comply with all safe practices and maintain a high level of safety awareness at all times. Safety training will be provided.

Required Skills

• Junior or senior with at least a 3.00 GPA in major
• Earned at least a 3.00 in the course for which the student would help as a TA
• Demonstrates a good work ethic; committed, enthusiastic, and diligent
• Independent and disciplined worker requiring little direct supervision to complete assigned tasks
• Available 5-10 hours per week (or more up to 20 hours; exact schedule will be agreed upon by course instructor and student)
• Eligible for Federal Work Study

Assistant to the Assistant Dean of Academic Affairs

Purpose

To establish a staff presence in the pharmacy study area (Pharmacy Information Center in SLC 106) and assist with Pharmacy Academic Affairs related assignments as needed.

Key Responsibilities

• Maintain library printers (change toner cartridges, add paper supply)
• Maintain tidy workspace in study area
• Provide a staff presence at the front desk
• Assist Asst Dean of Academic Affairs with tasks as assigned (photocopying, organizing materials, helping with laptop carts before exams)
• Assist Pharmacy Deans and Staff as requested with special assignments or projects

Required Skills

• Positive customer service orientation
• Willingness to assist others when necessary and when asked
• Federal work-study eligibility

Student Aide

Purpose

Assist Pharmacy Office Staff with day to day tasks, as well as assist with data entry projects.

Key Responsibilities

• Strong working knowledge of Microsoft Office
• Confidentiality
• Data entry/data organization
• Labeling and stuffing envelopes
• Sorting mail
• Proofreading
• Filing
• Running campus errands

Required Skills

• Reliable
• Personable
• Conscientious
• Detail oriented
• Federal work-study eligibility

Student Aide

Purpose

Assist office staff with day to day tasks.

Key Responsibilities

• Knowledge of Microsoft Word & Excel
• Confidentiality
• Data entry
• Labeling and stuffing envelopes
• Proofreading
• Filing
• Running campus errands
• Photocopying
• Organizing materials
• Assisting with special projects

Required Skills

• Positive customer service orientation
• Willingness to assist others
• Federal work-study eligibility
• Reliable
• Detail oriented

Music Librarian (3/4 positions available)

Purpose

To provide organizational support to the University Choral and Band Directors for the Choral, Civic Band, Jazz Band, String Ensemble and Pep Band Libraries.

Key Responsibilities

• Organizing, cataloging & filing music
• Erasing/Marking Scores
• Preparing music folders for rehearsals and concerts
• Distribution/collection of music/folders before/after rehearsals/performances
• Set-up/break down for various music rehearsals and scheduled performances.

Required Skills

• Basic computer knowledge, including Excel
• Dependable, punctual with good communication skills
• Ability to work independently
• Knowledge of music score terminology and voice parts preferred

Office Aid

Purpose

To provide assistance for general clerical duties to both the Performing Arts Division Assistant and the Coordinator of the Wilkes Conservatory.

Key Responsibilities

• Receptionist
• Data Entry
• Mailings, phones, campus deliveries
• Production related tasks
• Other duties as assigned by supervisor(s)

Required Skills

• Basic Microsoft Office
• Dependable
• Good People Skills
• Flexible Schedule
• Discreet
• Federal work-study eligibility

Office Aid (1/2 positions available)

Purpose

To provide assistance for general clerical duties to both the Performing Arts Division Assistant and the Coordinator of the Wilkes Conservatory

Key Responsibilities

• Data Entry
• General Office (mailings, phones, campus deliveries)
• Productions related tasks (box office; set up/clean up receptions)
• Some evening/weekend hours

Required Skills

• Basic computer knowledge
• Flexible schedule
• Dependable, good communication skills, discreet
• Ability to work independently

Student Office Assistant

Purpose

Provide customer service to visitors and callers and to support projects of functions of the Office of Residence Life.

Key Responsibilities

• Assist students with lock outs in residential facilities.
• Answer phones and greet guests to the Residence Life Office, especially during times when staff is otherwise occupied.
• Conduct regular office upkeep tasks such as checking copy machine paper, straightening up RA resource room, distributing posters and other mail to RA mailboxes, etc.
• Keep inventory of RA resource room supplies and alert professional staff to ordering needs.
• Assist with other office projects as needed.

Required Skills

• Confidence in telephone communication.
• Ability to communicate with office visitors.
• Basic Office products (Word, PowerPoint, etc.)
• Federal Work-Study eligibility

Business Research

Purpose

This will be guided research and student will be mentored.
Conduct online research to retrieve information on various political economic, social, technological, environmental, legal and other components on certain countries.

Key Responsibilities

• Conduct online research to retrieve the required information.
• Summarize the information according to guidelines and structure that will be provided.
• Prepare presentations to showcase the research.

Required Skills

• Excellent organizational skills
• Good online research skills
• Good writing skills
• GPA 3.0 and higher
• Microsoft Office skills (Word, Basic Excel, PowerPoint)
• Federal work-study eligibility

Research Assistant for Cross-Cultural Training and Collaboration Program Design

Purpose

To assist with research for a training program on cross-cultural training and collaboration.
The student will be mentored and guided and will directly work with the supervising professor.

Key Responsibilities

• Conduct online research and identify videos, articles, quizzes, and other materials.
• Summarize the information according to guidelines and structure that will be provided.
• Prepare presentations to showcase the research.
• Some writing will be required such as an overview and main points for each module.
• Creativity and document design will be a plus.

Required Skills

• Excellent online research skills.
• Excellent written and interpersonal communication skills
• Good organizational skills are a must.
• 3.0 GPA or higher
• Microsoft Office (PowerPoint, Word, Excel)
• Video editing a plus
• Federal work-study eligibility

Work Study Diversity Initiatives

Purpose

Work study student is responsible for assisting the Diversity office. The purpose of this position is to help the office the best possible experience for prospective students and their families.
This will be done in person and during conferences. This role will be data entry and office work. The student is also responsible for setting up and breaking down events.

Key Responsibilities

• Responsible for creating posters and posting them
• Driving student to conferences
• Relaying information about the office at Open house
• Able to mentor students about campus life
• Assisting with programming

Required Skills

• Communication Skills
• Time Management
• Diversity Awareness
• Public Speaking

Henry Student Center Info Desk Student Worker

Purpose

The purpose of the position is to represent the University in a positive way by providing excellent customer service. Each student is employed to serve as a resource and ambassador for Wilkes University. Student info desk workers provide clear and concise information, via telephone or in person, about the Henry Student Center, University, and/or Community.

Key Responsibilities

• Serve as a resource about the campus and maintain a working knowledge about what is happening at Wilkes University.
• Responsible for reading and replying to Student Info email during every shift.
• Responsible for taking signs ups, waivers & collecting money for Student Development sponsored trips.
• Manage and oversee the process of handing out weekly bowling passes.
• Maintaining a flow of information to all information desk staff and administration staff as needed. Remain alert to any unusual occurrences such as vandalism, theft, fire, and illness. In such situations, uses judgment in reporting problems to Wilkes Univsersity Police.

Required Skills

• Student Development is looking for students who are very friendly, have good communication skills, are well organized, and have flexible schedules.
• Strong inter-personal and customer service skills as well as possess a high degree of attention to detail.
• Ability to problem solve, work as a team player, and manage multiple priorities.
• Ability to sit for extended periods of time and assist in lifting/moving equipment and supplies as needed.
• Must be approved for federal work study.

Student Office Assistant

Purpose

The Student Office Assistant is a student representative responsible for assisting the Student Financial Services Office. This person will help the student financial services team with outreach to students and families and assist with the processing of documentation and data entry.

Key Responsibilities

• Uploading and filing documents into the University's electronic filing system, Etrieve
• Data Entry into the Banner system
• Assist with mailings
• Make outreach to students by phone and email regarding missing or incomplete documentation
• Office coverage when needed
• Assist with special projects
• Maintain privacy and confidentiality

Required Skills

• Able to provide students and families with a good customer experience
• Strong communication skills
• Detail oriented
• Federal work-study eligibility
• Reliable

Production Assistant

Purpose

To assist Technical Director and Master Electrician in productions, events, and general up-keep of the Darte Center and it’s shop/ production spaces.

Key Responsibilities

• The build, paint, installation, and strike of scenic units
• Hang, focus, programming, and strike of lighting equipment
• Hang, focus, and channeling of sound equipment
• Hang and focus of projections equipment
• Maintaining cleanliness and functionality of the shop and production spaces
• Lack of knowledge in any of these aspects is admissible with the understanding that the production assistant is willing to learn and engage in the above activities.

Required Skills

• On-time
• Communicative
• Pleasant to work with
• Flexible
• Willing to Learn
• Enthusiastic
• Federal work-study eligibility

Student Officer

Purpose

To augment the operations of the University Police Department by providing community safety and security to the Wilkes University campus. Student Officers will benefit from available mentorship from University Police Officers in the areas of law enforcement and similar-related fields in the course of the students' employment.

Key Responsibilities

• Providing high-visibility security for campus community members and University property.
• Providing emergency lock-out services.
• Conducting interior/exterior building checks.
• Enforcing all parking regulations within University parking lots.
• Providing escorts (walking or vehicle) within a reasonable distance of campus, as outlined by the Colonel Connector boundaries.

Required Skills

• Valid driver's license
• Federal work study eligibility
• C.P.R /A.E.D. Certification within 6 months of hire
• Basic computer skills
• Competent level of oral and written communication skills
• Must be able to pass a stringent background check

Academic Tutor

Purpose

To provide support for the Upward Bound Wilkes University (UBWU) students in various academic subjects of the tutor's specific realm of expertise. The tutor will provide 1-on-1 academic assistance, offer tips on study strategies, support time management skills, and possibly guide students through the steps preparing the SAT or ACT tests.

*Choose your own availability*
This position offers skills in leadership & mentorship, patience, problem-solving & critical thinking, adaptability, time management, cultural awareness, listening skills, and subject mastery.
Education majors/minors gain a lot of experience from tutoring our students.


Upward Bound (UB) is a federally funded TRIO program, which provides support to high school students in career exploration and their preparation for college; ultimately, in their higher education pursuits.

Key Responsibilities

• Be available during UB's tutoring schedule; Monday-Thursday Evenings (3:00pm - 6:00pm) *Choose your own availability*
• Provide academic support by simplifying complex ideas into digestible concepts.
• Give constructive feedback on students' academic work.
• Tailor tutoring methods to suit each student's individual learning style.
• Regularly communicate with UB's Academic Coordinator on student progress.
• Recommend additional resources, such as books and online materials, and where to appropriately find them.
• Adhere to ethical guidelines and maintain a safe learning environment.

Required Skills

• 3.0 GPA, or higher
• Must be eligible for Federal Work Study
• Enrolled full-time
• Must possess a strong understanding of the subject matter being tutored
• Reliable, Responsible, and Collaborative
• Respect for the diversity of backgrounds, perspectives, and learning styles among UB students.

Peer Consultant

Purpose

The Writing Center is located near the Alden Learning Commons in the E.S. Farley Library basement. Writing Center consultants meet with students of all disciplines to assist in every stage of the writing process, including the planning, drafting, and revision of essays. Peer consultants will work closely with student writers in the following ways:

• Planning: consultants will go over assignments with students, helping them brainstorm, organize, and outline ideas for essays. Consultants will also advise students in effective reading and pre-writing strategies.
• Drafting: consultants will offer advice and feedback on drafts as they are being written. They may offer feedback on thesis statements, structure, organization, and mechanics.
• Revision: consultants will help students respond to instructors’ specific feedback and develop a solid revision strategy.
• Research: consultants will advise students on effective research approaches (such as using the Farley Library databases and catalog).

How to Apply:

Please send the following materials to the Writing Center Director, Dr. Sean Kelly, by the third Friday in August:

• Completed application form (request from Dr. Kelly);
• A brief statement or email of support from a faculty member in your discipline (about 150-250 words);
• A brief personal statement (about 250-500 words), including your major, year at Wilkes, your reason for wanting to become a Writing Center Peer Consultant and any special attributes that you believe make you a qualified candidate;
• Two formal essays (not creative writing) of at least 3-4 pages;
• Once the Writing Center Director has examined your application materials, you will be contacted for a brief, informal interview.

Key Responsibilities

• Consultants will conduct 30-45 minute writing consultations within the Writing Center, or via the Online Writing Center, as assigned. Consultants work 2-6 hours per week, in most cases.
• Consultants will also attend scheduled training sessions (described below), in order to increase their understanding of Writing Center theory and improve their skills as tutors. Consultants are also required to attend certain workshops, events, and conference sessions sponsored by the Writing Center.

Required Skills

• Consultants must enroll in ENG 190, a 1-credit hour (no charge) training course, for at least two semesters (fall and spring). ENG 190 will meet on a biweekly (every other week) basis for training sessions and discussions. For English majors, this 1-credit course will count toward writing electives. For non-English majors, ENG 190 will count as an elective credit toward the 120 needed (in most programs) for graduation.
• Consultants must maintain a GPA of at least 3.0.
• Consultants must have completed ENG 101 and ENG 120 (or the transfer equivalent), earning at least a 3.0 or higher.
• Advanced writing skills (academic writing samples are required)
• Excellent communication skills
• Reliability

Purpose: Reading Buddies is a unique volunteer-driven early literacy initiative that connects mentors to students in kindergarten and first grade who need extra help. Students receive individual attention and access to free books. The program is designed to improve students’ fundamental building blocks of early literacy. By fourth grade, students have transitioned from LEARNING TO READ to READING TO LEARN. This fundamental skill of reading is essential. Students not reading proficiently by the end of third grade are four times more likely to drop out of school or not finish high school on time.

Job Duties/Responsibilities Summary: All tutors will be required to commit to a minimum of 4 hours per week to this position. Tutors will work to increase the reading and writing proficiency skills of children. Tutors will be trained by the United Way and a student leader. They will be given support, instruction, and additional materials from teacher, coordinator and trainer. Times for tutoring sessions vary throughout the week but will be held at varying times Monday-Friday from 9:00 a.m. – 5:30 p.m. Tutors must be eligible for Federal Work Study in order to participate and be paid.

Qualifications: Tutors must be eligible for federal work-study funding as determined by their FAFSA and Wilkes Financial Aid. Previous experience working with children is preferred, however, not necessary. Tutors must be motivated, resourceful, dependable, and willing to engage in ongoing tutor and program development. A commitment to working in racially, ethnically, and economically diverse communities is a must. Tutors must pass a background check.

Preferred Majors: Open to all majors and all years. No previous tutoring experience is necessary; all tutors will be trained prior to tutoring. 

The responsibilities of the Blood Drive coordinator include but are not limited to advertisement and marketing to students, faculty, and staff, recruitment of donors (phone calls, e-mails, flyers, etc.), recruitment of volunteers, blowing up balloons and decorating, collaborating with facilities and food services on set-up, clean-up and refreshments. Maintaining blood drive records.

Duties

The work study student will be responsible for

• Volunteer coordination
• Organizing donated items such as foods and clothing
• Answering phones and taking messages

Training is provided

Purpose

Promote a positive, professional and welcoming atmosphere by providing excellent customer service and exemplifying our YMCA values. Enthusiastically greet members and guests as they come into the YMCA. Provide friendly and efficient service while engaging with members and guests.

Key Responsibilities

• Provide a quality experience for everyone who accesses or contacts the Y.
• Establish and maintains a working relationship with all members on a one-to-one, confidential basis.
• Learn member’s names and uses them frequently.
• Greet all members, staff and volunteers when entering the building and wish them well when exiting the building.
• Introduce members to other members and staff.
• Involve members in other YMCA activities and volunteer opportunities.
• Promote the YMCA mission and cause in all interactions.
• Use Listen First skills effectively.
• Readily offers financial assistance in response to every program and membership inquiry.
• Respond to members concerns and directs to appropriate person when needed.
• Balance and report daily monies of his/her shift.
• Provide program registration and information.
• Provide membership information and enroll new members.
• Direct incoming phone calls.
• Attend staff meetings and trainings, as scheduled.
• Assist other staff in utilizing the emergency action plan.
• As a staff member of the YMCA, acts professionally towards members, programs participants and guests.
• Communicate YMCA goals, program offerings and events to members, participants and potential members.
• Knows the work schedule and reports to work on time or finds an approved substitute.
• Complete timesheet on a daily basis.
• Performs other duties as assigned.

Required Skills

• Must be able to engage strangers in conversations and make all people feel welcome
• Must be able to maintain confidentiality
• Must be able to establish and maintain harmonious relationships with other staff members, leaders, volunteers,
  members, participants, parents and the general public
• A high degree of tact and discretion is required
• Interpret and enforce all safety and health regulations
• Ability to respond to emergency situations
• Effective conflict resolution skills
• Ability to speak concisely and effectively communicate needs
• Versatility, flexibility, and a willingness to work enthusiastically within constantly changing priorities
• Ability to exercise sound judgment and handle conflicts in a timely and professional manner
• Must be able to occasionally work varied shifts dependent on events and staffing needs
• Must be able to work autonomously within the Y core values of Caring, Honesty, Respect and Responsibility
• Must be able to work with limited supervision

Physical Requirements

• Must be able to meet minimum requirements and perform functions of the position with or without reasonable
  accommodation
• Must be able to communicate clearly to all children, parents, members and company personnel
• Ability to attend all trainings and meetings as required even if scheduled outside normal working or regular scheduled
  hours.
• Present a clean, well-groomed appearance
• Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency
• Ability to walk, stand, and sit for periods of time.
• Exposure to communicable diseases and bodily fluids.
• Occasionally must be able to lift and carry supplies and equipment weighing up to 25 pounds, or up to 50 pounds with
  assistance
• Occasionally may require bending, leaning, kneeling, and walking

Qualifications

• Education
  • Preferred - High School diploma or equivalent, or combination of education and experience
• Experience
  • Preferred – CPR, First-aid, AED
  • Preferred – Experience with working with children
  • Required – Must 18 years of age or older
  • Required – Successful experience in public relations, reception, sales or customer service
  • Required – Strong Interpersonal Skills
  • Required – Basic math and computer skills
• State / Government Clearances
  • Required (within 60 days of hire) - Pennsylvania State Child Abuse Clearance
  • Required (within 60 days of hire) - Pennsylvania State Police Criminal Background Check
  • Required (within 60 days of hire) - FBI Fingerprint Clearance